Privacy Policy

1. Information We Collect

We collect the following categories of information:

• Account information — your name, email address, phone number, and password when you register for an account.
• Order and payment information — billing and delivery address, items purchased, order value, and payment confirmation details processed through our payment partners. We do not store your full card or bank details on our servers.
• Usage information — pages viewed, products searched, items added to cart or wishlist, and other interactions with our store.
• Device and log information — IP address, browser type, device identifiers, and timestamps collected automatically when you use our site.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfil your orders, including delivery and in-school pickup.
• Communicate with you about your order, account, or customer support requests.
• Send important updates about our products, policies, or your account.
• Improve our store, product range, and overall customer experience.
• Detect, investigate, and prevent fraud or misuse of our services.
• Comply with applicable legal and regulatory obligations in Nigeria.

3. Sharing & Disclosure

We do not sell your personal data. We only share personal information with trusted third parties where necessary to operate our store, such as payment processors (including TransactPay) to process transactions, logistics and delivery partners to fulfil orders, and service providers who support our website and operations. These parties are only given the information needed to perform their function and are expected to handle it securely and in line with applicable data protection law. We may also disclose information where required by law, court order, or a lawful request from a government or regulatory authority.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal data from unauthorised access, loss, misuse, or alteration. These include encrypted connections, restricted access to customer data, and secure handling of payment transactions through our third-party processor. While we work hard to protect your information, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.

5. Your Rights Under the NDPR

As a data subject under the Nigeria Data Protection Regulation, you have the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate or incomplete personal data.
• Request deletion of your personal data, subject to legal or contractual limits.
• Object to or restrict certain processing of your personal data.
• Withdraw consent at any time, where processing is based on consent.
• Lodge a complaint with the Nigeria Data Protection Commission (NDPC).

To exercise any of these rights, please contact us using the details in Section 8.

6. Cookies

We use cookies and similar technologies to keep you signed in, remember items in your cart and wishlist, and understand how our store is used so we can improve it. You can control or disable cookies through your browser settings, though some parts of our site may not function properly without them.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Any changes will be posted on this page with a revised “Last updated” date. We encourage you to review this page periodically.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

• Email: administrator@naa.ng
• Phone / WhatsApp: 07055990858
• Address: 2, Ighile Street, Off 2nd Ugbor Road, By Benson Idahosa University GRA, Benin City, Edo State, Nigeria

9. Governing Law

This Privacy Policy is governed by the laws of the Federal Republic of Nigeria, including the Nigeria Data Protection Regulation and the Nigeria Data Protection Act.